But the EQS is not only a car that appeals to (almost) all human senses. As an exceptionally intelligent vehicle, it also has many senses itself. Depending on the equipment, up to 350 sensors of various types are used as sensory organs in all parts of the car. They record distances, speeds and accelerations, lighting conditions, precipitation and temperatures, the occupancy of seats as well as the driver's blink of an eye or the passengers' speech.
This wealth of information is processed by control units that, controlled by algorithms, make decisions at lightning speed. So they are the brain, so to speak. But a lot of information is only useful if you can do something with it. The new EQS can expand its capabilities based on new experiences, because it is highly capable of learning thanks to artificial intelligence (AI).
Here are some examples of how and where AI is improving the customer experience:
- The optional driving sound is interactive, reacting to a good dozen different parameters such as the position of the accelerator pedal, speed or recuperation. The choice of drive program also influences the driving sound. Intelligent sound design algorithms calculate the sounds in the amplifier of the Burmester® surround sound system in real time, and the loudspeakers reproduce them.
- The ENERGIZING COACH recommends one of the ENERGIZING COMFORT programs Freshness, Warmth, Vitality or Joy depending on the situation and the individual. If the Mercedes-Benz vivoactive® 3 smartwatch, the Mercedes-Benz Venu® smartwatch or another compatible Garmin® wearable is linked, personal values such as stress level or sleep quality optimise the precision of the recommendation.
- The MBUX system proactively shows the right functions for the user at the right time. The context-sensitive awareness is constantly optimised, both by changes in the surroundings and by user behaviour. The so-called zero layer offers the user dynamic, aggregated content from the entire MBUX system, and thus the associated services, on the uppermost level of the MBUX information architecture. The MBUX Interior Assistant recognises operating requests based on movements and in the EQS does so also in the rear.